Mar 27
Station Access – A Postmortem
The Station Access Pass has been one of the best deals in online gaming for some time now. At around $25, it was less than the monthly price of two games and offered access to half a dozen. If you played one SOE MMOG primarily, and dabbled with a second, it was a no-brainer decision. Unfortunately, the price has gone up. As Krones, Abalieno, the Noob, Tipa, DingGrats, Cuppycake, Amber, and Aggro have all observed … that’s dumb.
I initially began writing this post at the end of last month. I stopped because it occurred to me that John Smedley might have some insightful additions to any statements I made here. He asked if I could hold off on it for a bit, and I did. GDC came and went, and because they’re still wrangling to get the legal terms on why they made the price go up nailed down we’ve still heard nothing. I don’t envy you sir, I imagine it’s something you very much want to get out here.
That’s a shame, because I can only assume they do have something vaguely cool planned. As Val, Rot, and the rest of the folks at EQ2 Daily mentioned in their most recent podcast, there has to be a good business explanation for this; otherwise they wouldn’t have done it.
Here are my own negative reactions:
- The real loser here is Planetside, which has received a price hike of its own. I thought that the game should have been $5 a month when it launched. Lo these years later, it’s worth nowhere near the $15/month they’re now charging. Above and beyond that, I’d be willing to bet Planetside was that ’second mmog’ played by a number of Station Access users. With gamers pulling out of that deal, the PS playerbase will grow even smaller and make the price hike look even more asinine. This game only has players, in my estimation, because Tabula Rasa and Huxley have yet to launch. Whichever of those games pops first is going to get the remaining PS players day one.
- EverQuest and Star Wars Galaxies are the two least likely to be affected by this, I think. Anyone playing those games in 2007 are playing for keeps; they’ll sluff off the Station Access and keep on trucking with their chosen fix. If SWG still hasn’t broken its current players by now, nothing they can do will stop them. (So merge servers already, darnit!)
- EverQuest 2 and Vanguard are the two that people will be forced to choose between. I know a lot of EQ2 players have been checking out Vanguard on the theory that it’s a lot like the olden days of EverQuest; with the price hike folks now have to choose between nostalgia and the now. While Planetside slipping even further into obscurity isn’t that big a deal to me, this seems like an act of arrogance on SOE’s part. Vanguard is still very much an unproven element on the Massive scene. While folks are interested and they’ve claimed over 100,000 users, how many of those are bored WoW players checking out the countryside? How many of those are Station Access players? Both of those sources of subscription fees could evaporate in the next few months. EverQuest 2 is, I feel, pretty darn safe. With TBC’s charm fading faster than some folks expected, I think a lot of folks are looking at column B as a nice way to spend some time while they wait for their WoW itch to come back or for another game to launch. If SOE wants Vanguard to stay on the upslide over the next six months, it seems like this would be the last thing they’d want to do.
- This is a dangerous time to be raising services like this. LOTRO’s never-ending membership is probably looking like a good deal right now. You never have to pay a monthly for the game, ever, if you fork over the equivalent of 7 months worth of Station Access. That’s crazy. LOTRO may or may not be a critical success, but given the license you know they’re going to run that thing for at least four or five years. Assuming five years that’s $200 for LOTRO or $1800 for Station Access. That’s some grim stuff there. Likewise, games like Tabula Rasa, Warhammer, etc, will not be available on Station Access.
- At $30 a month you’re requiring people to make SOE games their only source of gaming. $30 is a used game, as has been pointed out by a few other folks. That’s an entire single-player used game a month, for the cost of Station Access. At $30, you basically have to be playing SOE games all month every month, or it’s not worth your time. The death of player choice in how he spends his time is really kinda shitty. For $30 a month, you’re offering two fantasy MMOGs, a crazy sci-fi world based on a movie series people don’t like any more, a sci-fi world people don’t like any more based on a movie series people love, and a mediocre FPS. That’s just not a lot of options for the now hard-core-dedicated SOE player.
Whatever they’re adding to the service that ‘justifies’ this bump had better be magnificent. In one year, a jump of something like 25-30% in price is outrageous. I know, I know, there’s a lot of value there, but that just leads back to point five: you can only play SOE games. It seems to me the Access pass has one of two purposes: either it makes big money for the company, or it gets bodies into SOE games that wouldn’t otherwise be there. These two purposes are at direct odds with each other; unless Smedley’s holdup is the announcement of another tier of pricing, purpose 2 is going to be simply inviable.
If I were going to pull the strings on the Station Access pass, it’d go something like this …
Welcome to Sony Online Entertainment’s ‘4 Tiers of Fun’ Website. Here’s what we we can offer you today:
- Tier 0 (Planetside) – $4.99/month. This is the ’soldier tier’, reserved for the special members of Planetside’s unique combat forces. Log in and go get em’!
- Tier 1 (Single Game) – $14.99/month. This offers you complete and unfettered access to one of our six [Gods and Heroes, remember?] high-quality Massively Multiplayer experiences. In addition, you’ll be able to play one of our highly engaging Station Arcade titles, like Cosmic Rift, Infantry, or Tanaurus. This Tier and every one above it also allows you access to Planetside’s unique engaging FPS gameplay.
- Tier 2 (Floating Access) – $19.99/month. Offering an affordable price and ultimate flexibility, Tier 2 is for gamers who like the option of moving around a bit. Choose from three of our six premium titles, and you’ll have unrestricted access to groundbreaking entertainment like EverQuest 2 or Vanguard: Saga of Heroes. This Tier includes the option of, for a nominal one-time fee, unlocking extra perks like downloadable episodes or extra character slots! Station Arcade and Planetside access is also included, insuring that you’ll be getting plenty of ‘bang’ for your buck.
- Tier 3 (Station Access) – $29.99/month. The ultimate offering from Sony Online Entertainment: Station Access. With unlimited access to all six of our premium titles, you have the freedom to play any time and any way you want. Elements like downloadable content, extra character slots, premium character and guild benefits, and reduced rates on the Station Exchange service are all included. Additionally, the client for every one of the games SOE supports is available for digital download absolutely free. That’s right, there’s no need to buy a box for one of our titles: You can download it at no charge, with every update already included. For the cost of a single, used console game, you’ll be purchasing six high-quality titles, the unique MMOFPS title Planetside, and all three Station Arcade games. It’s an unparalleled deal, and an unparalleled offering – take advantage of it today!
Ultimately, I want what the folks at SOE want: success for games in the Massive genre. Considering some of the positive steps forward SOE has taken as a company in the last 6 months, I am confused and concerned about their decision with the Station Access price. I really hope that Smed and the rest of those folks can give us the lowdown on the changeup soon, because I know we’re all dying to understand the plan.
8 comments8 Comments so far


Maybe Sony Online has a bit of an inflated self image and thinks their games are THAT good. Here is the deal.. I love SOE and a lot of their stuff… But I do not love them to the tune of “$30″ per month.
Thanks for the link! I too don’t understand the justification for the price hike. With all the fantasy MMO’s on the horizon, it seems like this can only do more harm than good.
Really nice summary and dead on. Had they offered the Station Access pricing that you proposed, I likely wouldn’t have cancelled. But once people cancel, you’ve already permanently lost a percentage of them regardless of what you try to offer later. The timing of this whole thing on their part was just odd.
Very well writtn and well-argued thesis, but to my mind it misses the point that $30.00 a month is peanuts to anyone who can afford the hardware to play these games in the first place.
I’ve had a continuous EQ1 account since 1999 and Station Access since EQ2 launched. I have also paid for a second account for my girlfriend over the same period. We are in the U.K. so we also pay 17.5% tax on top of that. Our combined annual income is under $50k and we have two kids still living at home and a mortgage, so we are certainly not awash with disposable income, but the combined Station Access fee for two accounts is a trivial expense.
On the other hand, in order for us to play Vanguard, we had to buy new PCs each at a total cost of around $3,000. That was a very significant outlay that we could only really justify if we make these new machines last for at least 3 years with no significant upgrades.
I find it almost impossible to believe that anyone who actually wants to play more than one SoE game in the first place would even blink at a $29.99 monthly fee. If my girlfriend and I walk to our local pub and have one round of drinks and a basic pub lunch it would cost us considerably more than Station Access costs for a whole month.
I expect services to increase by around 2-3% a year above inflation. Just about every other service I use does. The current increase on SA is higher than that, but then I don’t remember having a previous increase since we took it out when it began. If there was one and I missed it, that just shows what a trivial expense it has been.
Great writeup, you covered much of what my reaction was. One thing you also didn’t mention that may keep people paying the increased price is EQ2’s extra character slots for Station Exchange subscribers as well. I wonder how canceling the SE will affect those people.
Vanguard was the game release that finally broke the proverbial camels back on my decision to take advantage of station access. I am a fan of EQ2, but I was not about to pay for another game when vanguard came out. One of the two had to go. I decided to bite the bullet and go station access.
Now two weeks later, they hike the price up. Personally, I don’t care what they are offering unless it boils down to either:
1. I get to play EQ2 and Vanguard for $24 a month or less.
or
2. I somehow get to play WoW, FFXI, and other non SOE games for that $30 a month. ( yeah, right )
I am canceling my station access now and I will just pay for vanguard. The problem now is that, before, it would be hard to justify shutting down station access for one single new game, unless that game was really really good. Now I am back to having to decide on a per game basis what I shut down when the new stuff drops.
If you play all, or hell, even 3 or 4 station access games, the $30 is worth it. However, who has the time to PLAY 3 or 4 MMO games? If you are splitting your attention between 3 or 4 MMOs then I would say that you are either spending WAY too much time playing games, or that you are not heavily investing yourself in any of them enough to really get “hooked.”
I assume SOE is adding more games to Station Access. They have stuff in development, they’ve mentioned the spy-themed game, and it’s certainly possible they’re buying more MMOs. What they really should be adding is casual games. Give subscribers access to a bunch of smaller games as well, and most players will find themselves sucked in even more.
why does it tell me i have a subscription to games like vanguard with the access account, 29.99; yet i can not activate them?
please help!!
Really new to gaming…but went all out to start..lol
Ryan