Archive for the 'MxO' Category

Station Access – A Postmortem

March 27th, 2007 | Category: EQ, EQII, MxO, Planet, SOE, SWG, Vanguard

The Station Access Pass has been one of the best deals in online gaming for some time now. At around $25, it was less than the monthly price of two games and offered access to half a dozen. If you played one SOE MMOG primarily, and dabbled with a second, it was a no-brainer decision. Unfortunately, the price has gone up. As Krones, Abalieno, the Noob, Tipa, DingGrats, Cuppycake, Amber, and Aggro have all observed … that’s dumb.

I initially began writing this post at the end of last month. I stopped because it occurred to me that John Smedley might have some insightful additions to any statements I made here. He asked if I could hold off on it for a bit, and I did. GDC came and went, and because they’re still wrangling to get the legal terms on why they made the price go up nailed down we’ve still heard nothing. I don’t envy you sir, I imagine it’s something you very much want to get out here.

That’s a shame, because I can only assume they do have something vaguely cool planned. As Val, Rot, and the rest of the folks at EQ2 Daily mentioned in their most recent podcast, there has to be a good business explanation for this; otherwise they wouldn’t have done it.

Here are my own negative reactions:

  1. The real loser here is Planetside, which has received a price hike of its own. I thought that the game should have been $5 a month when it launched. Lo these years later, it’s worth nowhere near the $15/month they’re now charging. Above and beyond that, I’d be willing to bet Planetside was that ’second mmog’ played by a number of Station Access users. With gamers pulling out of that deal, the PS playerbase will grow even smaller and make the price hike look even more asinine. This game only has players, in my estimation, because Tabula Rasa and Huxley have yet to launch. Whichever of those games pops first is going to get the remaining PS players day one.
  2. EverQuest and Star Wars Galaxies are the two least likely to be affected by this, I think. Anyone playing those games in 2007 are playing for keeps; they’ll sluff off the Station Access and keep on trucking with their chosen fix. If SWG still hasn’t broken its current players by now, nothing they can do will stop them. (So merge servers already, darnit!)
  3. EverQuest 2 and Vanguard are the two that people will be forced to choose between. I know a lot of EQ2 players have been checking out Vanguard on the theory that it’s a lot like the olden days of EverQuest; with the price hike folks now have to choose between nostalgia and the now. While Planetside slipping even further into obscurity isn’t that big a deal to me, this seems like an act of arrogance on SOE’s part. Vanguard is still very much an unproven element on the Massive scene. While folks are interested and they’ve claimed over 100,000 users, how many of those are bored WoW players checking out the countryside? How many of those are Station Access players? Both of those sources of subscription fees could evaporate in the next few months. EverQuest 2 is, I feel, pretty darn safe. With TBC’s charm fading faster than some folks expected, I think a lot of folks are looking at column B as a nice way to spend some time while they wait for their WoW itch to come back or for another game to launch. If SOE wants Vanguard to stay on the upslide over the next six months, it seems like this would be the last thing they’d want to do.
  4. This is a dangerous time to be raising services like this. LOTRO’s never-ending membership is probably looking like a good deal right now. You never have to pay a monthly for the game, ever, if you fork over the equivalent of 7 months worth of Station Access. That’s crazy. LOTRO may or may not be a critical success, but given the license you know they’re going to run that thing for at least four or five years. Assuming five years that’s $200 for LOTRO or $1800 for Station Access. That’s some grim stuff there. Likewise, games like Tabula Rasa, Warhammer, etc, will not be available on Station Access.
  5. At $30 a month you’re requiring people to make SOE games their only source of gaming. $30 is a used game, as has been pointed out by a few other folks. That’s an entire single-player used game a month, for the cost of Station Access. At $30, you basically have to be playing SOE games all month every month, or it’s not worth your time. The death of player choice in how he spends his time is really kinda shitty. For $30 a month, you’re offering two fantasy MMOGs, a crazy sci-fi world based on a movie series people don’t like any more, a sci-fi world people don’t like any more based on a movie series people love, and a mediocre FPS. That’s just not a lot of options for the now hard-core-dedicated SOE player.

Whatever they’re adding to the service that ‘justifies’ this bump had better be magnificent. In one year, a jump of something like 25-30% in price is outrageous. I know, I know, there’s a lot of value there, but that just leads back to point five: you can only play SOE games. It seems to me the Access pass has one of two purposes: either it makes big money for the company, or it gets bodies into SOE games that wouldn’t otherwise be there. These two purposes are at direct odds with each other; unless Smedley’s holdup is the announcement of another tier of pricing, purpose 2 is going to be simply inviable.

If I were going to pull the strings on the Station Access pass, it’d go something like this …

Welcome to Sony Online Entertainment’s ‘4 Tiers of Fun’ Website. Here’s what we we can offer you today:

  • Tier 0 (Planetside) – $4.99/month. This is the ’soldier tier’, reserved for the special members of Planetside’s unique combat forces. Log in and go get em’!
  • Tier 1 (Single Game) – $14.99/month. This offers you complete and unfettered access to one of our six [Gods and Heroes, remember?] high-quality Massively Multiplayer experiences. In addition, you’ll be able to play one of our highly engaging Station Arcade titles, like Cosmic Rift, Infantry, or Tanaurus. This Tier and every one above it also allows you access to Planetside’s unique engaging FPS gameplay.
  • Tier 2 (Floating Access) – $19.99/month. Offering an affordable price and ultimate flexibility, Tier 2 is for gamers who like the option of moving around a bit. Choose from three of our six premium titles, and you’ll have unrestricted access to groundbreaking entertainment like EverQuest 2 or Vanguard: Saga of Heroes. This Tier includes the option of, for a nominal one-time fee, unlocking extra perks like downloadable episodes or extra character slots! Station Arcade and Planetside access is also included, insuring that you’ll be getting plenty of ‘bang’ for your buck.
  • Tier 3 (Station Access) – $29.99/month. The ultimate offering from Sony Online Entertainment: Station Access. With unlimited access to all six of our premium titles, you have the freedom to play any time and any way you want. Elements like downloadable content, extra character slots, premium character and guild benefits, and reduced rates on the Station Exchange service are all included. Additionally, the client for every one of the games SOE supports is available for digital download absolutely free. That’s right, there’s no need to buy a box for one of our titles: You can download it at no charge, with every update already included. For the cost of a single, used console game, you’ll be purchasing six high-quality titles, the unique MMOFPS title Planetside, and all three Station Arcade games. It’s an unparalleled deal, and an unparalleled offering – take advantage of it today!

Ultimately, I want what the folks at SOE want: success for games in the Massive genre. Considering some of the positive steps forward SOE has taken as a company in the last 6 months, I am confused and concerned about their decision with the Station Access price. I really hope that Smed and the rest of those folks can give us the lowdown on the changeup soon, because I know we’re all dying to understand the plan.

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How To Promo Your MMO

February 15th, 2006 | Category: Asides, EQ, EQII, MxO, Planet, SOE, SWG

Why not try a trifecta approach?

  1. Put a well-known industry veteran, who happens to be an employee, up for interview on your philosophy.
  2. Make sweeping changes to your games and offer a free way to play one of your games indefinately in a limited fashion.
  3. Offer a bundle package that offers all of your games in one, along with 30 day trial periods for all of them.

While I don’t see this overcoming the World of Warcraft wall, there is no question SOE has deployed the big guns in an attempt to crack it.

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